Packlate.com Privacy Policy
Effective on October 1, 2011.
This privacy statement describes how PackLate.com, Inc. collects and uses the personal information you provide on our Web site: www.packlate.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
TRUSTe
PackLate.com, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@packlate.com. If you are not satisfied with our response you can contact TRUSTe here.
PackLate.com, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. PackLate.com, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view PackLate.com, Inc.’s certification, please visit http://www.export.gov/safeharbor/.
Collection and Use of Personal Information
We collect the following personal information from you: name, email address, mailing address and phone number. For billing purposes we collect your credit card number.
We also collect the following information from you: demographic information such as education, gender, interests and zip/postal code. As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to fulfill your order, send you an order confirmation, send you requested product or service information, respond to customer service requests, send you a newsletter, and send you marketing communications. As well, we use live chat to assist you if you have questions while using our site or regarding your order.
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@packlate.com.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, live chat support or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
PayPal
If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Web beacons
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of PackLate.com, Inc. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@packlate.com
When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.
Additional Policy Information
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
You can log in to our site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Blog
Our Web site offers publicly
accessible blogs. You should be aware that any information you provide
in these areas may be read, collected, and used by others who access
them. To request removal of your personal information from our blog,
contact us at privacy@packlate.com. In some cases, we may not
be able to remove your personal information, in which case we will let
you know if we are unable to do so and why.
Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews
on our web site which may contain personally identifiable information.
We do obtain the customer's consent via email prior to posting the testimonial
to post their name along with their testimonial.
Updating/Accessing/Amending/
If your personally identifiable
information changes, or if you no longer desire our service, you may
correct, update, amend, delete/remove or deactivate it by making the
change on our member information page or by emailing our Customer Support
at support@packlate.com or by contacting us by telephone or
postal mail at the contact information listed below. We will respond
to your request to access within 30 days.
Data Retention
We will retain your information
for as long as your account is active or as needed to provide you services.
If you wish to cancel your account or request that we no longer use
your information to provide you services contact us at privacy@packlate.com.
We will retain and use your information as necessary to comply with
our legal obligations, resolve disputes, and enforce our agreements.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
You can contact us about this privacy statement by writing or email us at the address below:
PackLate.com, Inc.
100 Four Falls Corporate Center, Suite 104
West Conshohocken, PA 19428-2950
USA
Phone: 1.877.4PACKLATE
(1.877.472.2552). International callers: +1.775.623.7874
Fax: +1.815.550.2502
Email: privacy@packlate.com
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